Your privacy is our priority. This document clearly explains how myjudi collects, uses, stores, and protects your personal information — so you can play with complete peace of mind and confidence.
Myjudi ("we", "us", "Platform") takes the privacy and security of every member's personal information seriously. This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data protection.
This document outlines in detail:
This policy applies to all services, features, content, and functions provided through the myjudi platform, including the main website, member accounts, financial transactions, gaming activity, and all our communication channels with you.
Myjudi collects your personal information through several means — directly from you during registration and platform use, automatically through tracking technologies, and in certain situations from trusted third-party sources. The following are the categories of information we collect:
A. Information You Provide Directly:
B. Information Collected Automatically:
Every piece of information we collect is used for a clear and lawful purpose. myjudi does not use your data for purposes unrelated to the provision of our services. The following are the data use purposes we implement:
| Purpose of Use | Information Used | Requirements |
|---|---|---|
| Registration & account management | Name, email, password | Mandatory |
| Identity verification (KYC) | MyKad, supporting documents | Mandatory |
| Deposit & withdrawal processing | Bank details, transaction records | Mandatory |
| Fraud prevention & AML | Account activity, transactions | Mandatory (legal) |
| Customer Support | Communication history, account details | Mandatory |
| Personalising your gaming experience | Gaming activity data | Options |
| Marketing communications | Email, phone number | With your consent |
| Platform analytics & improvement | Anonymous usage data | Legitimate interests |
Myjudi will not use your information for third-party marketing purposes without your explicit consent. You may withdraw consent for marketing communications at any time through your account settings or by contacting our support team.
Every personal data processing activity carried out by myjudi has a solid legal basis under Malaysia's Personal Data Protection Act 2010 (PDPA). We rely on the following bases depending on the type of processing involved:
Myjudi does not sell, rent, or trade your personal information to any third party for their own commercial purposes. However, in certain limited situations, we may share your information with the following parties:
Myjudi implements multiple layers of technical and organisational security to protect your personal information from unauthorised access, loss, misuse, or accidental disclosure. Key security measures we employ include:
While we take all reasonable precautions, no security system is completely foolproof. In the event of a data breach affecting your information, we are committed to notifying you within the timeframe required by applicable law.
Myjudi retains your personal information only for as long as necessary to fulfil the purposes stated in this policy or as required by applicable law. Our general data retention guidelines are as follows:
Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to you as an individual.
Myjudi uses cookies and similar tracking technologies to enhance platform functionality, understand usage patterns, and personalise your experience. The following are the types of cookies we use:
You can manage cookie settings through your web browser at any time. However, disabling essential cookies may affect platform functionality.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold about you. myjudi is committed to respecting and facilitating the exercise of these rights:
Request a copy of all personal data we hold about you in a readable format.
Request correction of any inaccurate or outdated information we hold about you.
Request deletion of your personal data under certain circumstances, subject to legal obligations.
Object to the processing of your data for direct marketing purposes or on the basis of legitimate interests.
Request restriction of your data processing while a review or dispute is being handled.
Receive your data in a structured, machine-readable format for transfer to another service.
To exercise any of the above rights, please submit a written request to our privacy team at [email protected]. We will process your request within 30 business days and may require identity verification before doing so.
The myjudi platform is strictly for individuals aged 18 and above. We do not knowingly collect, process, or store any personal information from individuals under the age of 18.
Should we discover that a child's personal information has been collected without our knowledge, we will take immediate steps to delete that information and close the account in question. If you believe your child or any minor has registered on our platform, please contact us immediately at [email protected].
Myjudi reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or developments in data protection technology. Each new version will be published on this page with an updated "Last Updated" date.
For material amendments — such as changes to how we use your data or new rights you may have — we will notify you via an in-platform notification or your registered email at least 14 days before the changes take effect.
Continued use of the myjudi platform after any amendments take effect will be considered acceptance of the updated Privacy Policy. If you do not agree with the amendments, please stop using the platform and contact us to close your account.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, our privacy team is here to help:
For enquiries related to Terms and Conditions or Responsible Gaming, please visit the relevant page for more information.
Six core data protection principles we uphold to keep your information safe at all times.
All your personal and financial data is protected with TLS 1.3 encryption and 256-bit SSL — the same security technology used by leading banking institutions in Malaysia. No one can intercept or read your information in transit.
Only authorised staff with a legitimate business need may access member personal data. All access is logged and regularly audited. Our staff undergo data protection training and are bound by strict confidentiality agreements.
Myjudi has never and will never sell, rent, or trade your personal information to third-party advertisers or data brokers. Your data belongs to you — we use it solely for purposes you have consented to.
Myjudi's privacy policies and practices are designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We continuously monitor legal developments and update our practices as required.
Myjudi's security infrastructure undergoes regular independent audits and penetration testing by third-party cybersecurity experts. Any identified vulnerabilities are promptly addressed to ensure ongoing protection.
You have full control over your personal data. Access, correct, delete, or download your data at any time via your account settings or by contacting our privacy team. Your rights are fully respected.
Myjudi is built on a foundation of trust. Every security measure we implement, every policy we uphold — all of it is designed to ensure you can enjoy the best gaming experience without worrying about the safety of your personal information. Join over 500,000 trusted members today.