Myjudi Platform Terms and Conditions — Complete Guide for Members

1Acceptance of Terms of Use

These terms and conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and myjudi ("Platform", "we", "us"). These Terms govern all aspects of your use of the website, services, games and all content available on the myjudi platform at myjudi.win.

By creating an account, logging in, making a deposit, or using any part of the myjudi platform, you automatically acknowledge that you have read these terms in full, understood their contents, and agreed to comply with them without condition or exception. Acceptance of these terms is an absolute requirement for use of the myjudi platform.

Myjudi reserves the right to amend, update or replace these Terms at any time without prior notice. It is the member's responsibility to review these Terms from time to time. Continued use of the platform after any amendment constitutes acceptance of the revised Terms.

2Membership Eligibility

To become a member and use the myjudi platform, you must meet all of the following eligibility requirements at all times:

• Age: You must be at least 18 years old or the minimum legal age required by the laws of your jurisdiction, whichever is higher. myjudi does not permit underage individuals to register or use this platform under any circumstances.
• Location: You are solely responsible for ensuring that your use of the myjudi platform is legally permitted in your country or region of residence at the time of use.
• Legal Capacity: You must have full legal capacity to enter into a binding agreement under the laws applicable to you.
• One Account: Each individual is only permitted to hold one (1) active account on myjudi. Creating multiple accounts under the same identity is strictly prohibited and may result in the closure of all associated accounts.
• Non-Employees: myjudi employees, their immediate family members, and any party with a direct interest in the platform's operations are not permitted to register as regular members.

3Registration & Account Verification (KYC)

The myjudi account registration process requires you to provide truthful, accurate, complete, and current information. All information provided during registration and at any point thereafter must reflect your true identity.

As part of the Know Your Customer (KYC) process, myjudi reserves the right to request identity verification documents such as:

• Valid Malaysian Identity Card (MyKad)
• Valid passport within its expiry date
• Recent bank statement or utility bill as proof of address
• Any other supporting documents deemed necessary by myjudi

KYC verification is mandatory before your first withdrawal can be processed. myjudi uses 256-bit SSL encryption technology to protect all documents and personal information submitted by members. Your information will not be shared with third parties except as provided in our Privacy Policy.

You are solely responsible for keeping your account login credentials — username, password, and any two-factor authentication details — secure. myjudi will not be liable for any losses arising from unauthorized access to your account due to your own negligence.

4Deposits, Withdrawals & Financial Transactions

All financial transactions on the myjudi platform — including deposits and withdrawals — are processed in Malaysian Ringgit (RM). myjudi supports a range of local payment methods including online banking transfers, DuitNow, Touch 'n Go eWallet, Boost and GrabPay.

Deposit Policy:

• The minimum deposit amount is RM 30 per transaction
• Deposits must be made using an account or wallet registered in the same member's name
• Third-party deposits are not accepted under any circumstances
• Myjudi does not accept cash or money orders as deposit methods

Withdrawal Policy:

• The minimum withdrawal amount is RM 30 per request
• Withdrawals may only be made to a bank account or e-wallet registered under the same member's name
• Full KYC verification must be completed before your first withdrawal
• Myjudi reserves the right to request additional verification for withdrawals that exceed certain limits
• Withdrawal processing takes between 1 and 30 minutes depending on the chosen method

5Bonus, Promotions & Wagering Requirements Policy

Myjudi offers a variety of bonuses and promotions to members from time to time. All bonuses are subject to wagering requirements and specific rules stated in the terms of each promotion. The following are general guidelines applicable to all bonus types:

• Bonuses cannot be withdrawn directly — they must first meet the specified wagering requirements
• Wagering requirements must be met within the specified time period for each bonus
• Myjudi reserves the right to void bonuses and any associated wins if there is evidence of promotion abuse
• Each member is eligible for the welcome bonus once only
• Using multiple accounts to obtain bonuses is strictly prohibited and may result in the forfeiture of all bonuses and wins
• Myjudi reserves the right to modify, suspend or terminate any promotion at any time without prior notice

For more details on the specific terms of any promotion, please check the relevant promotions page or contact our customer support team via live chat.

6Game Rules & Code of Conduct

All games offered on the myjudi platform use a certified, independently audited Random Number Generator (RNG) to ensure fairness. By using the myjudi platform, you agree to comply with the following rules at all times:

• Fair Play: The use of automation software, bots, scripts, or any technical method to gain an unfair advantage in games is strictly prohibited
• One Game at a Time: In certain situations, concurrent betting limits may apply — please refer to the individual game rules
• Final Decision: All game outcomes determined by the myjudi system are final and cannot be disputed unless verifiable evidence of a technical failure is presented
• Technical Failure: myjudi is not liable for any losses arising from technical failures, internet service disruptions or technical issues on the user's end
• User Conduct: Any conduct that disrupts, threatens, insults, or exploits other users or myjudi staff is strictly prohibited
• Collusion: Any attempt to collude with other players to gain an unfair advantage in a game is prohibited and will result in immediate account closure

7Account Security & Data Protection

Myjudi uses the latest encryption technology to protect all members' personal and financial information. However, as a member, you also play an important role in keeping your account secure:

• Use a strong, unique password for your myjudi account — avoid reusing passwords from other online services
• Enable two-factor authentication (2FA) for an extra layer of security
• Do not share your login credentials with anyone, including family members
• Log out of your account after every session, especially when using a public or shared device
• Report any suspicious activity in your account to the myjudi support team immediately

Myjudi will never ask for your password via email, live chat or any other communication channel. If you receive any such request, it may be a phishing attempt — please report it to us immediately.

8Responsible Gaming

Myjudi is fully committed to responsible gaming. We provide a range of self-control tools to help members manage their gaming activity in a healthy and controlled way:

• Deposit Limits: Set daily, weekly or monthly deposit limits to keep your spending in check
• Betting Limits: Set a maximum betting amount per game session
• Loss Limits: Set a loss limit that cannot be exceeded within a defined period
• Temporary Break: Take a break from the platform for 24 hours, 7 days, or 30 days as needed
• Self-Exclusion: Option to fully self-exclude from the platform for a period ranging from six months to lifetime
• Time Reminder: Set time reminders to monitor how long you have been playing

If you or someone you know may be experiencing a gambling-related problem, we encourage you to seek professional help. For more information, visit the Responsible Gaming us.

9Account Closure & Suspension

Myjudi reserves the right to suspend, restrict or close any member's account at any time, with or without prior notice, should any of the following circumstances arise:

• Violation of any part of these terms and conditions
• Providing false or misleading information during registration or the KYC process
• Suspected fraudulent activity, money laundering, or any other illegal activity
• Multiple account registrations or promotion abuse
• Use of automation software, bots, or cheating methods in gameplay
• Abusive, threatening or disruptive behaviour toward staff or other members
• Upon request by a regulatory authority or law enforcement agency

If your account is closed for legitimate reasons (not due to a violation), any remaining balance will be returned to you once the review process is complete. Accounts closed due to a violation may be subject to partial or full forfeiture of the balance depending on the nature of the breach.

You may also request self-closure of your account at any time by contacting the myjudi customer support team. Such requests will be processed within 3 business days.

10Liability Cap & Disclaimer

Myjudi provides its gaming platform on an "as is" and "as available" basis. To the extent permitted by applicable law, myjudi makes no express or implied warranties with respect to:

• The absence of disruptions, errors, or viruses on the platform
• Uninterrupted availability of all features and games at all times
• The accuracy or completeness of information displayed on the platform

In no event shall myjudi's total liability to any member exceed the net deposit amount made by that member in the 30 days preceding the claim. myjudi shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

11Terms Amendment & Applicable Law

Myjudi reserves the right to amend, update or replace any part of these terms and conditions at any time. Amendments take effect immediately upon being posted on the platform. It is the member's responsibility to review these Terms periodically.

For amendments deemed material, myjudi will endeavour to notify members via their registered email or in-platform notification. However, the absence of such notice does not affect the validity or enforceability of the amendment.

These terms and conditions are governed by and interpreted in accordance with applicable law. Any disputes arising in connection with these Terms shall first be resolved through good-faith negotiation. If negotiation fails, the dispute will be referred to binding arbitration in accordance with procedures established by myjudi.

12Contact Us

If you have any questions, concerns, or complaints regarding these terms and conditions, the myjudi customer support team is available to assist you at any time through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week through the myjudi platform
• Support Email: [email protected] (displayed as text only)
• Response Time: Email inquiries will be answered within 24 business hours

For more specific issues relating to your data privacy, please refer to Privacy Policy us. For enquiries about responsible gaming, visit the Responsible Gaming us.